Privacy Policy
Last updated: January 2026
At KoraKick, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email, phone number, profile photo)
- Location data to find nearby matches and fields
- Payment information for bookings and purchases
- Communications and messages with other users
- Match history and player statistics
- Device information and usage data
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Match you with other players and teams in your area
- Process payments and send transaction confirmations
- Send you notifications about matches, bookings, and updates
- Respond to your comments, questions, and support requests
- Detect, prevent, and address technical issues and fraud
3. Information Sharing
We do not sell your personal information. We may share your information with: other users (profile information, match participation), facility partners (for bookings), payment processors (for transactions), and service providers who assist in our operations. We may also share information when required by law or to protect rights and safety.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your account and data
- Opt-out of marketing communications
- Withdraw consent for data processing
- Lodge a complaint with a supervisory authority
6. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.
7. Third-Party Services
Our platform may contain links to third-party websites or services that are not owned or controlled by KoraKick. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.
8. Children's Privacy
Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that a child under 13 has provided us with personal information, we will delete such information from our servers.
9. Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@korakick.app
Support: support@korakick.app